Leadership

Patrick Spencer
President and Chief Executive Officer
Certified Public Accountant
Audit manager for the "Big Four" CPA firm of Deloitte
Chief Financial Officer of a multi-bank holding company in New Orleans
Executive Vice President of First National Bank of West Monroe prior to its merger with Hibernia National Bank.
Secretary/Treasurer of First Bancorp of LA
Member of the Board of Directors of its two subsidiary banks.
Served as President of First National Computer Center (now FISC).
Significant experience in bank operations, asset and liability management, investments, mergers and acquisitions, and strategic planning


Crystal Murphy
Senior Vice President
Started career at FISC in 1995
Graduated Magna Cum Laude from University of Louisiana at Monroe in 2000 with Bachelor of Business Administration degree
Vice President since 2006
Promoted to Senior Vice President in 2021
Areas of specialization
- Check Imaging
- Print and Mail
- Document Management
- Legacy Data Conversions
- New client acquisition


Robyn Hillman
Senior Vice President
Graduated Magna Cum Laude from University of Louisiana at Monroe in 1990- Bachelor of Business Administration- Accounting
26 Years of Banking Experience
Has held the titles of Executive Vice President, Chief Operating Officer, Chief Financial Officer, BSA Officer, and Information Security Officer
Served on the ALM Committee, BSA Committee, IT Committee, Loan Committee, and Audit Committee
Areas of specialization
- Deposit Operations
- Deposit Compliance
- General Ledger


Greg Souther
Senior Vice President
Joined the FISC team as Senior Network Engineer in 2001
Promoted to Senior Vice President in 2005
Certifications
Certified Information Systems Security Professional (CISSP)
Areas of specialization
- Network Security
- Information Technology
- Network Risk and Compliance


Dan Sartor
Senior Vice President
Native of Monroe, LA
30 Years of Banking Experience
Held banking titles of Senior Vice President, Cashier, and Chief Financial Officer
Professional experience in marketing, management information, bank conversions, online teller development, item capture, treasury management, new product development, sales and support
Areas of Specialization
- General Ledger
- Business Intelligence


Ryan Hodges
Senior Vice President
Over 25 years of experience in fintech, designing and building data analytics products, and leading software engineering teams
Certified Cloud Data Engineer
Professional background
- Graduated summa cum laude, University of MO, Columbia, 1995
- 5 years at a fintech startup
- 22 years at FIS
- Joined FISC in 2025
Areas of specialization
- Data architecture & engineering
- Analytics & reporting
- Automation


Elise Brian
Vice President
Native of Lockport, LA
Began banking career in 1995 as a part-time teller at Hibernia National Bank
Joined FISC in 1997. Graduated from Louisiana Bankers Association Leadership School in 2017.
Participated in 60+ Core conversions.
Accredited ACH Professional - AAP Certified in 2021
Areas of specialization
- Deposits
- Teller
- ACH
- Card
- Interfaces


Amanda Waggoner
Assistant Vice President
Native of West Monroe, LA
Began banking career in 2002 as a part time teller, and then moved to all areas of front line and back-office operations throughout her tenure.
Joined FISC in 2012. Worked in back-office processing and currently deposit support specialist.
Participated in over 11 Core Conversions.
Promoted to Assistant Vice President in 2022
Areas of Specialization
- Teller
- Deposits
- Deposit Origination
- Support/Training


Robin Bracknell
Senior Application Support Specialist
Native of Bernice, LA
Graduated from University of Louisiana at Monroe in 2013 with Bachelor of Business Administration degree with a concentration in accounting.
Began banking career in 2013 as a Loan Application Support Analyst with FISC
Joined FIS as a loan conversion analyst in 2017 for 4.5 years
Rejoined the FISC family in 2022 as a Senior Application Support Specialist
Areas of specialization
- Lending
- General Ledger
- Bank Conversions
- Mergers and Acquisitions
