FISC will strive to enhance the competitiveness of its member banks by enabling members to gain access to state of the art technology.
FISC will render services utilizing a "cafeteria" approach - users pay for the services they use and do not pay for the services they do not use.
FISC will operate under a philosophy that it will not cost more for a user to do business with FISC than it would cost for them to process "in-house."
Financial Institution Service Corporation (FISC) located in West Monroe, Louisiana was incorporated in 1969 as First National Computer Center (FNCC), a wholly owned subsidiary of First National Bank (FNB). As a result of the 1994 merger between FNB and Hibernia National Bank, FISC was acquired by the six banks utilizing its services and converted to a bank service corporation. FISC currently processes for over 52 banks which collectively represent over $19 billion in assets.
FISC offers the latest in state of the art data processing technology along with check imaging, image exchange, merchant capture services, and internet banking. This allows the member banks to offer advanced services to their customers which may otherwise prove to be cost prohibitive for the community bank to offer on a stand alone basis. FISC currently provides data processing for member banks utilizing the FIS Horizon software package. Item processing is performed utilizing FIS’s Imagecentre check imaging product. Internet Banking is provided utilizing the FIS OLB product. FISC interfaces with many other Online Banking vendors
FISC is owned by it's member banks.
Each owner bank elects a representative who serves on the FISC Board of Directors. This unique ownership structure and governance provides the member banks with all the advantages of control and direction of their item and data processing. It also allows community banks to obtain some of the same economies of scale as their regional and national competitors by combining and leveraging their resources. With technology growing at an ever increasing rate and equipment life spans becoming shorter and shorter, this structure allows FISC's members to offer the latest in technology to its customers while sharing the heavy cost of software and equipment maintenance, depreciation and rapid obsolescence.
Technology is of very little value without responsive, professional, ongoing customer service and support. FISC employs approximately 55 employees dedicated to only the highest level of quality customer service. FISC employees and officers are not only data processing people - they are bankers who have worked for banks themselves doing the same jobs you are doing. They know the end result you are trying to achieve.
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