FISC
Our goal is to provide our clients with superior service and support at the most cost effective price while maintaining superior quality control. We offer a variety of services to meet your mailing needs.

Summary of Services
  • Annual Privacy Disclosure Compliance
  • Annual Tax Preparation
  • Customer CD Statement Delivery
  • DVD Statement Storage (Long Term)
  • E-Statement Delivery
  • Image Statement Printing
  • Inventory Control
  • Mail Preparation
  • Marketing Inserts
  • Phone Support
  • Statement Rendering
Description of Services
  • Annual Privacy Disclosure Compliance

    We prepare and mail annual privacy disclosures generated by the FIS Horizon system on behalf of our member banks. Additional inserts can be included upon request.

  • Annual Tax Preparation

    We will prepare and mail all annual tax forms by the January 31st and April 15th deadlines or ship them to your institution to be mailed at your discretion.

  • Customer CD Statement Delivery

    BankWare ImageCentre’s Mobile Media Create utility gives a bank the ability to provide customers their account information on CD. Statements with related images are burned monthly but can be done on a more frequent or infrequent basis and mailed to the customer on a password protected CD. The software needed to access the data is included on the CD and operating instructions are mailed along with the first month’s disk. As an additional option, a customer can elect to have images of deposited items included on the CD.

     
  • DVD Statement Storage (Long Term)

    As a service to our customers, we burn all statements with related images to DVD for long term research, storage, and backup.

  • E-Statement Delivery

    Utilizing BankWare’s ImageCentre E-Statement Delivery solution, PDF statements are created and an email is generated notifying the customer that statements are ready for viewing on our secure estatement server. Statements are available to the customer more quickly and efficiently without postal delays.

  • Image Statement Printing

    Statements with related images are produced on HP9000 LaserJet printers through BankWare’s ImageCentre Statement Processing and Printing utilities. Statements are available for research by the bank immediately after creation through ImageCentre’s Statement Research Menu. Image layouts are controlled at the account level within the FIS Horizon product with many image sizes and layouts to choose from.

  • Inventory Control

    FISC will mange and maintain inventories for all statement related consumables purchasing directly from the vendor of your choice.

  • Mail Preparation

    Statements are posted using the latest Pitney Bowes mailing equipment. Mailings are prepared according to the US Postal Service First Class Automation Guidelines allowing our customers to receive the greatest postage discounts and savings offered.

  • Marketing Inserts

    Marketing brochures and regulatory information can be inserted into statements upon request.

  • Phone Support

    Our skilled staff serves as the first line of support for all your statement processing questions and needs. Our talented staff will work one on one with you answering your questions and helping you with your problems while treating your issues as if they were ours.
     

  • Statement Rendering

    Image statements are completed using the latest Pitney Bowes inserting equipment using OMR technology. We also provide rendering services for the following: Daily Notices (ACH, Loans, IRA’s, CD’s, etc.) and Insufficient Funds Notices.

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Financial Institution Service Corporation
500 Pavilion Rd. West Monroe, LA 71292 / (318) 387-0691 / Fax (318) 387-9620