FISC
We understand that item processing is an important day to day function within each bank’s institution. We strive to provide state of the art technology and cost effective item processing solutions that fit our banks’ everyday needs. Below is a list of item processing services and solutions that are offered at FISC.

Summary of Services
  • BankWare Application Support
  • Check Imaging
  • DVD Check Storage (Long Term)
  • FISC Image Exchange
  • Host Transmissions
  • Incoming/Outgoing Cash Letter Presentation
  • Item Processing
    • Data Entry
    • Reject Correction
    • Balancing
  • Phone Support
  • Remote Branch Capture
  • Same day presentments from:
    • JPMorgan Chase

Description of Services

  • BankWare Application Support

    Our staff supports all aspects of the ImageCentre platform. We have specialists in the following areas:
    • CAR/LAR
    • Cash Letter Reconcilement Assistance
    • Image Research Assistance
    • Item Exchange
    • New Bank Setup & Maintenance
    • Remote Branch Capture Software
    • Remote Branch Capture Hardware Support

  • Check Imaging

    Through our partnership with FIS, we are able to offer a state of the art check image processing solution using Bankware’s ImageCentre solution.
     

  • DVD Check Storage (Long Term)

    As a service to our customers, we burn all images to DVD for long term research, storage, and backup.

  • FISC Image Exchange

    Pioneering our own internal image swap prior to Check 21, we began offering this service to our customers in 2002. Checks drawn on FISC member banks are swapped internally and settled next day expediting the clearing process, eliminating per item charges, and allowing banks immediate availability on the funds settled.

  • Host Transmissions

    We transmit and upload all files from ImageCentre to the Horizon core product for posting. Memo posting of files is done upon request.

  • Incoming/Outgoing Cash Letter Presentation

    Outgoing Cash Letters are sent using the latest secure file encryption technology to the Federal Reserve and Chase.

    Incoming Cash Letters are being delivered electronically from the Federal Reserve to FISC using the latest secure file encryption technology.

  • Item Processing

    We offer customers the ability to key and balance their items in house using BankWare’s ImageCentre solution or the option of allowing FISC’s trained staff to perform these tasks for you. If you elect to retain the item processing functions in house, FISC will train your staff onsite and serve as the first line of support if you have a question or problem.

  • Phone Support

    Our skilled staff serves as the first line of support for all your item processing questions and needs. Our talented staff will work one on one with you answering your questions and solving your problems while treating your issues as if they were ours.

  • Remote Branch Capture

    We provide Remote Branch Capture functionality through BankWare’s ImageCentre remote capture solution allowing banks to capture checks at the point of presentment.
     

  • Same day presentments from:

    • JPMorgan Chase


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Financial Institution Service Corporation
500 Pavilion Rd. West Monroe, LA 71292 / (318) 387-0691 / Fax (318) 387-9620